Ops Executive

Job Location

Lilongwe, Blantyre, Mzuzu & Kampala

Experience Level

Junior - Mid

Type of Job

Full Time

Published Date

About the job

By definition, your role as a Generalist means you will be required to rotate in different roles in various areas of the business. Specifically, you’ll be required to:

• Support the Operations Manager in any tasks allocated to you based on your role
• Provide continuous world class customer support to our customers across the country.


Skills Required

  • Strong understanding and ability to be highly productive in a fast-paced environment.

  • Highly motivated, self-driven and ability to work with minimal supervision; because we believe micromanaging staff is counterproductive.

  • Interpersonal skills: We’re all about caring for our people and so should you.

  • Ability to give and receive constructive feedback

  • Tech savviness: we are a digital retailer; this means you’ll be using various technologies to get the work done.

  • Cultural intelligence and diversity: Ability to embrace and nurture all types of people.

  • Creativity & adaptability: Ability to come up with great ideas that will further improve the business and its different processes.

  • Experience in the PayGo industry may be advantageous but is not required.